Versão 1.0
TERMOS DE USO E POLÍTICA DE PRIVACIDADE DO APLICATIVO
HORTIFOOD
1. DAS PARTES
HORTIFOOD ALIMENTOS LTDA: 
 !"#$%&''
()  * + , * , --!. / #   0
1#2#2usuários03###
#04#00##
#502##67*+89# HORTIFOOD
03#4):20)$:$#$;
401#/0
- BEEPAY SOLUÇÕES EM TECNOLOGIA LTDA: 
     -<"- < #    
=050 * / # >0   4 *6*?,@+ A,
?,7B7C6+)#0 HORTIFOOD.
:>00$;#0$:D
 HORTIFOOD # PARCEIROS#>0#!
4##0)#)0
 PARCEIROS: : # 3  # #  
HORTIFOOD #  )  0$:   $; 
0#04#$
USUÁRIOS:2024#02
003#440
4#$;?#8##0

TERCEIROS:4.0$:2:#3$:03
40:#>#
2. DISPOSIÇÕES GERAIS
-,#$;4)##02)#
0$;USUÁRIO#04#HORTIFOOD.
--7#E#40)0?7A+F(+BF(,&0$:
0#USUÁRIO2/:0>
0A,B+&+ 2%B,(,?,A,(,+,6?7(#2

-+ 7 HORTIFOOD 4#2 ##PARCEIROS 2
0   03  #0G 4# 0   #
USUÁRIO325#0G##PARCEIROS
#4#$;5)#2PARCEIROS #
####USUÁRIO##
#0
- + 7 HORTIFOOD##!#4$
84/0$:
- Canais oficiais para comunicação%7H#$:03
0.HORTIFOOD:/0+'+!,?&+&,@7?+?7
 4 !#0 40 IG  4# 2 USUÁRIO J7 A,K,
&,*7A,&2020$:#
8>H#://8G2##
03$:#02022:#00
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Versão 1.0
++6*7=66+6*803!USUÁRIOHD0#0
0
2.6 Serão listados a seguir alguns conceitos de termos que serão utilizados ao longo
do presente documento, a fim de, facilitar sua compreensão:
Aceitar ou Aceite%LUSUÁRIO0DM#
?#(0N#0?0
#04#$:#/D4##
0$:##8#8)0#
0$::3$:$:#3#
8#4#$;O
Aplicativo%&4!4P 20 4 0
#0400802G##067*
+A&76A#980)CC CO
Plataforma:+8)03$:000
     HORTIFOOD,  $:  #
+&,6&+*0#44340##

Conta%#:8>.2>0
USUÁRIO  2  08$:    0 7 >
#  #  08 > )  0
#2$:0
Dados Pessoais%#228030
USUÁRIO20)#4#42#D#0%#
$=H#04$!#022
4#$;00)0#$;0>
3. DOS REQUISITOS BÁSICOS PARA USO DO APLICATIVO
70#00$:20#
###0
 2 #0    0 9 Q )0 
#2
-030USUÁRIO>44#$;
#0)!0#2#0$;
0)#2
4. SOBRE OS TERMOS E CONDIÇÕES DE USO
A>4)#/. HORTIFOOD 
03quaisquer modificações no presente TERMOS DE USO, ##!
03:8### devida disponibilização para
consulta pelos USUÁRIOS /00+'+!?,&@7*A,
(*7
- 8>   R7&?6=77A 6=7&@+&  USUÁRIOS 2 #
#$?,&@7*A,(*7
2
Versão 1.0
7 USUÁRIOS 24#0. HORTIFOOD 0$;
?,&@7*A,(*7:>4:USUÁRIO
J7#: 0$:TERMOS DE USO,>
#D0:2QTERMOS
DE USO/##003$:0
20209$;80#
8##903$:0 USUÁRIO >#
D0##4
5. DO CADASTRO DO USUÁRIO NO APLICATIVO HORTIFOOD
#$030USUÁRIO>43P0
C)00S+0*4##0#G2
>+67*
-A00 USUÁRIO>03
0#030)
2#4#%#!#0#G+5>0
  Termos de uso Política de Privacidade &03 
USUÁRIO>#0#4#%H#
=#$04
)$40USUÁRIOS:4
)#005):#4#42
GE USUÁRIO :)>403
0
7 USUÁRIO >##03#0#

030$:##!#0=#
USUÁRIO >0  HORTIFOOD /0+'+!
,?&+&,@7?+?7
A#$04)EG:00
USUÁRIO#+'+!,&=6B0
"7USUÁRIO#8/#>D00+'+!,&=6B
<7USUÁRIO>uma única conta2>0
=!#042L USUÁRIO 4
8
7 USUÁRIO />0#)0)$
0:#G50)#0)
)$USUÁRIO>informar imediatamente202
#8##D4$:
:3
 IMPORTANTE: USUÁRIO / &,*7*TK,B0$;
#)0.0 ,U,?7  #  2
##:4#G##:USUÁRIO.
-> HORTIFOOD0##4#$;
4202E>
 0 4$:  #0#$:  4#$;   #
>##4#
#)$
+ 7 HORTIFOOD )0#
D0/USUÁRIOH>00
2##40G
3
Versão 1.0
#> USUÁRIO ##:/0
>04##202:3
0$:)$20USUÁRIOGG#O
 + 7 HORTIFOOD  # 8 #  /  4
#40202USUÁRIO#8/#0/
0)80202##
 + 7 HORTIFOOD > 202 # 0  USUÁRIO 
.243#>0$:)$#0G0$:
6. DO USO DO APLICATIVO
 + 7 HORTIFOOD 4 # 0 2 80  USUÁRIOS
#  03# 9 40 0 # 03$: 
#4#0/0#2
#$:#4>80#
-70#2 USUÁRIOS 4#003
#2#+030G
0 5) 8 1#0 USUÁRIO >
03)#0# 0%:
/D#2G7* 0)0.
CARTEIRA DIGITAL:/#)003D0#
07 USUÁRIO>09)00
8:&,+&&,C+&+&?,6&+ATENÇÃO:70)0#
#  03 #  0 :  > *++& 
?&+*=,&6&0#8>
L&76'6A7 USUÁRIO0# devido pagamento,
CRIME >0+ 7HORTIFOOD #
##)#4)$03>!0
2024# > 9 #$:  0 0>0 + 7 R7&?6=77A >
#0)8)0
#4USUÁRIOS.
 ATENÇÃO: A# Estatuto da criança e do adolescente 
CRIME 4#)2)#
2024#9$088050#
   # #  E 4  2
*VEDADO## USUÁRIO4/0
9$0 MENORES DE 18 ANOS DE
IDADE 0# # 803$:  4 8   #
0)0$:80
 + # 03 /  0 # SER PAGAS
IMEDIATAMENTE 5#LOCAL
" 7  4  cartão de crédito)  USUÁRIO : 0
)#PARCEIRA29BEEPAY V.
0$:#2:030 USUÁRIOS 0
BEEPAY:#)E49cartão de crédito.
7. DAS DEVOLUÇÕES, TROCAS E CANCELAMENTOS.
"  2 USUÁRIO  4  0$:   0# 
202#03##0 HORTIFOOD>>40
/0+'+!,?&+&,@7?+?7.4#$;
4
Versão 1.0
>2:20>40
4#$;0$:0#.:>03
8. DA PROPRIEDADE INTELECTUAL
<7USUÁRIO##)3
$;4#$;202H0,
 R7&?6=77A, BEEPAY  PARCEIROS $:
H#0/#)0#0
800)0$:0>0
<-L   USUÁRIO 035$: 8$: 0$:
#0$:$:80$:#8$:#4$:$:
$: #0$: 4$: 8# #   03 202
MODIFICAÇÃO#4P0.
<70 R7&?6=77A/0USUÁRIOK,A+A7
4#
<L USUÁRIO 00
#4#4P#)D8##202
# 2     . R7&?6=77A,  BEEPAY 
PARCEIROS,  K,A+A7   : #  202
#0$:#4)0)0$:)
< LK,A+A7 USUÁRIO 90#8##0)
202#D0H4###
4 0.   202 4# 2 0    BEEPAY 
PARCEIROS.R7&?6=77A.
9. DAS OBRIGAÇÕES E RESPONSABILIDADES
7#32>
4#03$::USUÁRIOS0HORTIFOOD,0/#
30)0$:08##$;80
USUÁRIOS
-+#BEEPAY :80300$;0 .
HORTIFOOD # USUÁRIOS,D#!0#202
34#0$:
7    0$: NÃO SÃO  80  #
BEEPAY8 MN HORTIFOOD  USUÁRIO*0$:
2240
+ 7HORTIFOOD # BEEPAY 4#022
32024#CAUSADOSPARCEIROS) 
TERCEIROS) 044$#0/#40G
04#202240
 USUÁRIOS#E #2E
4E
 A/O HORTIFOOD  >     SUSPENDER
##DESCADASTRAR 4#USUÁRIO04#
4##4$:/2USUÁRIOG5
8D0/#$;8%
43#40408
0$:O
5
Versão 1.0
 35
#;03$:0$:#4$:#0
2$:0)0H80#O
0$;0#0##80
90$:O
4 4$#2;)$O
202HGpreconceituoso,2##8/#
2020HH4#$:0#
800 USUÁRIOS #2020!0#

7 USUÁRIO / D0#>00 ## 4#
220: HORTIFOOD>0
: )ED$;0) 202
#
 + 7 HORTIFOOD : # #03    
#:>0$:03$:0$:

"7 USUÁRIO/H>002$:0
0)$;#7USUÁRIO
>  803 #   # E  3
0#$;#2#0D0
< O USUÁRIO SE RESPONSABILIZA%,#44#$;
300)G#:
03##$:0$;#H0)0
4#5200
00 0 0  .  2  8 #$
#502#$:0E0/#
4###04820203$:#
8##D40
?202$:030 USUÁRIO/0>
4# #>D#$: 30# 32 04# #
)$4#$:$#0)D)E;
#202$:4$:)#
4E> # 4#$: )$  G
#4#$;2 USUÁRIO 4
>2##0)#03$:SERÃO DE SUA
INTEIRA E EXCLUSIVA RESPONSABILIDADE:8#
202#
 : 03# CONTATOS #  USUÁRIOS  2  2
###)$)0# NUNCA 0#
G;8>
?#00#
 4     +B6+?6K7 :  RESPONSABILIDADE
EXCLUSIVA DO USUÁRIO. + 7 HORTIFOOD 
0# D0# USUÁRIO #0
54%00#
243#>#0
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10. DAS FALHAS NA PLATAFORMA
 + # BEEPAY  #  8D.  40G 80
05)04#4$#04#
##
-+ 7R7&?6=77A#BEEPAY ####0#
# 43 # 8  40G 80. 2 # 
04#
7 USUÁRIO >CIENTE2NÃO ))0
0904#,U6@6A7!*,A,(B+ 
HORTIFOOD # BEEPAY  22    .
80#04#24E
GV202:2#3
7 USUÁRIO &,7R,,77&A+28D
80 0# 04# > 4 0  #
/202Q0G9.HORTIFOOD 
BEEPAY:3>0USUÁRIOE
7PARCEIROS003$:04##8/##
80##: HORTIFOODBEEPAY
>040GD0PARCEIROS.
11. DAS DISPOSIÇÕES FINAIS
=#>). R7&?6=77A 
/202##4
$202##2 USUÁRIO G8202
3$:#$:
-,termos #)PRAZO INDETERMINADO5aceite
do USUÁRIO    00# 0  # 5
202#> #$: #  4 
#
+202#USUÁRIO >#$:D0:
00
 F240G#D202)40
)Termos00)0$:0>00D
:renúncia)40
0)#$:Termos0430
4>$;::4##0)
4
 , ?# : )    # 0)0$: 
&H80='0202$:/
?#000)#>4
#=050,*0$:$:
/#D0:202#0)2
7
Versão 1.0
HORTIFOOD
POLÍTICA DE PRIVACIDADE
CONCEITO: 0WWW/ #   # 2 # 
>00#0$:94#$;USUÁRIOS
*4$:/0#:032040
DISPOSIÇÕES GERAIS
+0#TERMOS DE USO, USUÁRIO02
#POLÍTICA DE PRIVACIDADE+#8#:
0)0#
1. CONFIDENCIALIDADE:
1.1A/OHORTIFOOD, BEEPAY  PARCEIROS###!#)
4#$;04#)40
# USUÁRIO 0 7 0/)  
003P003>!0>!0 USUÁRIO
#0
1.2 7 USUÁRIO />0)404#$;
4à/oHORTIFOOD.64#$;#4:
  0 8# #  40  USUÁRIO >
>0040203$:8##
/0).G.##
2. CADASTRO E USO DAS INFORMAÇÕES PESSOAIS:2USUÁRIO
 03 0 5 0# 2 # 4 0) 
,4#$;:03003)
4.##$:#USUÁRIO?
4#$;0:>)#)5
##:40300)$/0
#<.9)0050
3. CONSENTIMENTO:L#02USUÁRIO30
#2#80340
04#08$:03$:0##
04#4#0/#80#/
2#)8##0GDE#
0
4DIVULGAÇÃO DE DADOS:+#0
USUÁRIO2 HORTIFOOD,BEEPAY  PARCEIROS03#
  #  2 # # ## 
#)#4#2#4#0G+0/#
G> #0G#     % D)E 0)0  
##$03$:04###0
2$:02025):)0#  4#$; 
4$:0&0!2 :#0G# # 0)#
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Versão 1.0
)#4#$;#40 8
)
5. PARCEIROS:+ 7 HORTIFOOD ###
204#03#0G4#0#
USUÁRIO325#0G##0#
4#$;
6. LEI GERAL DE PROTEÇÃO DE DADOS (Lei nº 13.709/18) – LGPD
+4#))04#$;40>4##
2#4BCA.8:#
)0 #3 )   + #$: / # R??*
#$:+/!./##4
G#+0/##
: # 4##; *7 6 =#R6++2
)###08)#)3#
70/ )G0USUÁRIO243
0# USUÁRIOS #08E#
0
-PARCEIRO2GSigilo e
Confidencialidade 8 20240
:8$:$G0)0:
##8
7. SEGURANÇA NO TRATAMENTO DE DADOS:As 0))$
4#$:03:#D);)$#
  #3)# #   4#$; #  
044$$4
8. AUTORIZAÇÃO% 7 USUÁRIO 3 2   HORTIFOOD 4$ 
>0 8 4$:   4  0 
4#$;#4##$:
USUÁRIO:4#$;#E>
4: 0# USUÁRIO 904##
3#$:8)$;80#8
20)#>
9. PUBLICIDADE% 7 USUÁRIO  2   HORTIFOOD 03 
4#$;4#>)H80#4
#  # 4#   #G # 
80>#)#)#
10. REVOGAÇÃO%+4/ USUÁRIO 2
)3$;4##
42)$: :
#2USUÁRIO0304#2##0
0#
11. USO DE DADOS:#03 USUÁRIO
%805)>400G450 2 >0
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Versão 1.0
#03>!0$;20#$:
 20#)$8##
##$:0)0$:0>0)
12. ARMAZENAMENTO:7:#30#>
2USUÁRIO03$04#*4#$;:#/
2D0/#4##0)0$:0>0
4243#>#:#8
8V05)>400G4502>0>
0320)#4#G#.
13. DISPOSIÇÕES FINAIS%
13.1 7?,&@7*A,(*77BX?6+A,&6K+6A+A,:#
4 0$: #0G    HORTIFOOD #4>!0 4# 
  04# 202 #   4$  0 )
080HORTIFOOD#USUÁRIO4#
0$;243#>
13.27USUÁRIO24#$;45:03
400903$:04##G#
G542#>HORTIFOOD,  BEEPAY
(PARCEIROS)
13.3,?#:4#USUARIO #G50)#
#  202    00  0  .
HORTIFOOD, BEEPAY PARCEIROS
13.47USUÁRIO42HD04#0
# 0) D )>4 4)4  H  > 0
)##82#::
D0. HORTIFOODBEEPAY PARCEIROS4#
:##H80
13.5LUSUÁRIO035$:8$:#:
80$:D:202#4$:#/D
3$:. HORTIFOOD,  BEEPAY  PARCEIROS8
#0$;##8
13.67USUÁRIO0G2P00 202
H04#:0G48H00
13.778)$;USUÁRIO#::
2024#4#
13.8 +00Q2022D#0
##8)$;#0>:#
4#0:H$:202/
13.9 202$:0043:
8 0  4> $; : : 4
##0)4
13.10+D0:>)$:3$; 
:#:0## HORTIFOOD.
13.11 F2 40G  #  D 202  ) 
40 )   0   0 0)0$: 0>0 0
D::H8202G5
13.12 Lei e Foro: , ?# : )    #
0)0$:&H80='0202$:
10
Versão 1.0
/0000)#>
4=050,*0$:$:
/#D0:202#0)2
HORTIFOOD
11